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First, let's take a look at what it means to upsell; upselling is getting a person to add on to an order that they originally were not planning on adding. Here are some examples you can try out on your shift today.  "Would you like to make that Chick-Fil-A sandwich a meal today" "I know you're heading back to work, would you like to add on a 6-Count Cookie to take back to work with you" "Would you like to make your drink a frosted lemonade today" "Would you care to add on a warm Chocolate Chuck Cookie to your order" "Would you like to make your meal large today" These are just a few different ideas you could use to help you upsell with our guests today. Its important to remember when upselling that you're spending with someone else wallet. Most of our guest don't realize they want something until you offer it to them.
Another great way to upsell is showing off the item you are trying to sell to them. For example; take the 6-Count cookie off the drink tower and show it to the guest. They are more likely to buy the cookies when they can see what they are getting. You are do the same thing with upselling large drinks, show them the size of the cup they will be getting.
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Lets all make sure we make our new team members feel welcome and do our best to help them out so they can learn everything they can!  Name: Shanice Jones
Birthday: February 15th Years at Chick-Fil-A: 4 Months Current Chick-Fil-A Location: Southside at the Avenues Position: Service Team Member Food Favorite at Chick-Fil-A: Nuggets Favorite Part About Working with Chick-Fil-A: My Co-Workers Goals for your life: Graduate College and travel for speech pathologist Just a little reminder to all of our students; please remember to submit your new availability for the summer. If you don't change your availability for the summer you could be losing out on potential hours during the summer.(This does not mean all of our team members can go to just day availability.) Please submit your new availability by 6/04/2015. Thank you.
Monday May 18th
"Celebrate with chicken" Greeting cards Tuesday May 19th "Teacher Break Room Makeover" a great treat during finals week Wednesday May 20th Host a Year book Signing and sample peach milkshake Thursday May 21st Attend graduation practice ceremonies and pass out BOG'S Friday May 22nd Have out the graduation cow to celebrate graduates Saturday May 23rd Schedule catering opportunities for Graduation Celebrations Monday May 25th Free Peach Milkshake to former and current Military members Tuesday May 26th Host a family Night and pass out summer reading bookmarks with Peach Milkshake BOG'S Wednesday May 27th Surprise every 10th guest in Drive Thru from 12pm-2pm with a Free Grilled Chicken Club Thursday May 28th Host a "Diploma Day" every graduate that's brings in their diploma gets a Free Small Peach Shake Friday May 29th Pass out samples of the Peach Milkshake during lunch Saturday May 30th Host a Military Appreciation Event for Military Appreciation Month We had 24 different summer camps come out for our event. Our guest really seemed to enjoy it. Make sure to give a big thank you to Melissa for putting on such a wonderful event for us and our community.  Name: Jacob Sprinkle
Birthday: December 12th Years at Chick-Fil-A: 1 Month Current Chick-Fil-A Location: Southside at the Avenues Position: Service Team Member Food Favorite at Chick-Fil-A: Chick-N-Minis Favorite Part About Working with Chick-Fil-A: How the staff treats me like family Goals for your life: Finish my degree in engineering, get into leadership with Chick-Fil-A
 The Peach milkshake will be returning on May 18th. Both stores already have a case that was auto shipped but don't use it yet! Please see one of your leaders about how many peach tubes need to be made each day. Reminder to please make sure to not throw away the tubes! We end up buying a new batch at least once a year because people throw so many away. So please take them to the sink. Thank you.
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